Posted tagged ‘Comcast’

Middle-Finger-Flaws: Perfect for When You Hate Your Customer

March 9, 2010

What is a Middle-Finger-Flaw? A Middle-Finger-Flaw (MFF for short) is either a longtime bug or a missing feature, so egregiously possible to implement that every time your customers use your product, they are smacked in the face with the shovel of your dismissiveness.

To use your product is to be just slightly insulted. Every time.
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You’re our customer! We hate you!

September 28, 2009

It is axiomatic in modern American life: the longer you are a customer, the more some of our most common, everyday corporations come to disdain you.

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